Are you unsure if the platform of Alibaba provides the product sourcing security you are looking for”Alibaba trade Assurance”?

If so, shed all your worries by getting Alibaba Trade Assurance. This way, not only does Alibaba check the suppliers who do business through it but also offers them a chance to prove their reliability by signing up for Alibaba Trade Assurance.

It has shown itself to be an effective solution to the problem of online fraud. Buyers can get a refund if their order is not fulfilled according to the terms of the contract, while sellers can attract more traffic to their stores. Simply put, there is something in it for both parties.

Still not convinced? This article will surely persuade you to give Alibaba Trade Assurance a try. We will be discussing all the important aspects of this service: its fee, coverage, ease of use, and much more! You will also learn about the things you will require to win an order dispute. So, let’s get started.

Table of content

Chapter 1: What Is Alibaba Trade Assurance?

Chapter 2: The Benefits of Using Alibaba Trade Assurance

Chapter 3: The Charges of Using Alibaba Trade Assurance

Chapter 4: How Does Alibaba Trade Assurance Work?

Chapter 5: Payment Methods on the Alibaba Trade Assurance Platform

Chapter 6: Opening a Dispute on Orders with Alibaba Trade Assurance

Chapter 7: Things You Will Need When You Open a Dispute through Alibaba Trade Assurance

Chapter 8: Types of Coverage Offered by Alibaba Trade Assurance

Chapter 9: Ways to Maximize Your Chances of Getting a Refund

Chapter 10: Frequently Asked Questions Alibaba Trade Assurance

Table of Contents

Chapter 1: What is Alibaba Trade Assurance?

Online marketplaces can be a tough platform to run a business. The internet offers many an opportunity to swindle innocent buyers out of their hard-earned money.

After all, it is difficult to ascertain the reliability of someone that you interact with only across the web’s wall of anonymity. It is but natural that popular online trade platforms have devised methods to secure the payments of the buyers using them.

Alibaba Trade Assurance is Alibaba’s solution to the prevalent plague of online fraud. It is a payment protection service that makes sure that there exist an air of trust between the seller and the customer.

1. An Effective Payment Protection Solution on Alibaba

In the beginning, Alibaba, like all other online e-commerce sites, struggled with issues including false seller identities, fake retailers, miss-advertised products, and what not! However, contrary to popular misconceptions, those days are pretty much long gone.

“Why?” you ask? Alibaba invested a lot in setting up and starting its Alibaba Trade Assurance in 2015, which proved very successful in reining in nearly all the defrauders.

It enabled both the buyers and the suppliers to go about their trade without the fear of being bamboozled by some malefactor. Furthermore, this sense of safety encouraged new businesses to sprout up and flourish on the platform.

2.  When Will Alibaba Trade Assurance Cover You?

If you are someone who learned about Alibaba Trade Assurance just recently, we should probably tell you that you will not always be covered by it.

This is not a bad thing, of course. It just means that you will have to abide by certain strict policies to avail of its protection.

Setting aside the tedious details, all you need to know is that you will be covered if your situation falls in one or both of the following categories.

-The Shipment Arrived Too Late.

shipment -arrived-too-late

Many buyers stipulate the due date of the delivery of their goods in the contract they make with the seller. This is a good way to guarantee the timely arrival of your shipment.

However, if, due to whatever reason, the shipment arrives late, this term of the contract gets breached. Alibaba Trade Assurance will help you get compensation in this case.

-The Product Was Not According to Your Specifications.

If the purchase contract has the specific features and standards of the goods listed in it clearly, meeting those standards would be mandatory for the seller. In case he or she fails to do so, Alibaba Trade Assurance might be your best way to get a refund.


-How Much Will Alibaba Trade Assurance Cover

If it is warranted, Alibaba Trade Assurance will help you get a 100% refund from the seller. However, there is one condition to this: The Trade Assurance Limit of that seller must allow for it.

Trade Assurance Limit is essentially the maximum sum the seller can pay in refunds. If you open and win a dispute, the refund you receive will not exceed that limit.

For example, if your order goods worth $20,000 from a supplier with a Trade Assurance limit of $10,000, you will be able to collect only half of the amount you paid.

Chapter 2: The benefits of using Alibaba Trade Assurance

Alibaba Trade Assurance has gained popularity among the users of Alibaba as a convenient and dependable means of securing payments. This service is neither too seller-oriented nor extremely buyer-focused, rather it requires solid proof of misconduct before any action is taken.


This fact establishes its neutral and just stance in any dispute. Therefore, Alibaba Trade Assurance can prove to be advantageous for all parties involved in a purchase.

1. Benefits for Buyers

-Ensuring Product Quality

Since sellers are liable to pay refunds if the product does not meet the standards that have been agreed upon beforehand, they take quality management extra seriously. You get exactly what you paid for and do not end up with faulty or sub-par items that cannot be used or resold.

-Secure Payments

Perhaps the biggest pro of Alibaba Trade Assurance in the eyes of every buyer is the security it adds to the payment process. While paying for your products, you will not experience the anxiety of possibly getting ripped off. You know that in the event of any sharp practice, you can get your money back.


-Timely Shipping

Getting things delivered as soon as possible is every buyer’s wish. For people who plan to resell the goods they so