隐私政策

Last updated: June 8, 2026

This Privacy Policy ("Policy") describes how EJET SOURCING LIMITED ("EJET," "EJET Group," "we," "us," or "our") — operating the websites www.ejet.com and www.ejetspark.com, and related platforms, applications, and services (collectively, the "Products and Services") — collects, uses, stores, shares, and protects your personal data. This Policy also covers any personal data we collect from our suppliers, partners, and business contacts in connection with procurement, selection, and overseas-expansion services.

Protecting your data and your privacy is a priority to us. This Privacy Policy explains what personal data we collect, how we use and protect that data, the legal bases for processing, your rights, and how you can contact us. By using our Products and Services, or by contacting us, you consent to the collection and use of information as described in this Policy. If you do not agree, please discontinue use and contact us.

1. Who We Are (Data Controller)

For the purposes of this Policy, the data controller is:

Legal entity EJET SOURCING LIMITED
Brand EJET
Website www.ejet.com
Email contact@ejet.com
Phone +86-150-8821-0909
ICP Filing 粤ICP备20014607号-2

For any data-protection request, contact us at the email above.

2. What Data We Collect

We collect data you provide directly, data collected automatically, and data from third parties.

2.1 Information you provide

Category Examples When
Account data Username, password, company name Registration / supplier sign-up
Identity verification Phone number, SMS/email verification Account authentication
Buyer inquiry data Name, phone, company, product specifications, shipping/billing address Quote / purchase order forms
Supplier data Company info, product catalog, certifications, photos/videos Joining EJET as a supplier partner
Communication content Emails, messages, call records When you contact us
Preferences Interests, marketing/communication opt-ins Subscriptions and settings

2.2 Information collected automatically

Category Examples
Device & technical IP address, browser, OS, device identifiers
Usage Pages viewed, clicks, referring/exit URLs, timestamps
Cookies & similar tech See Section 9

2.3 Information from third parties

Authorized business partners, analytics providers, payment processors, and trade platforms may share data with us when we interact with our content or services.

3. How We Use Your Data

  • Provide and secure the Products and Services; verify your identity
  • Match buyers with suppliers and deliver procurement, selection, and overseas-expansion services
  • Process transactions and manage orders, payments, refunds, and logistics
  • Respond to inquiries and provide customer support
  • Send service updates, transactional notifications, and (with consent) marketing communications
  • Analyze usage data to improve our products, optimize procurement processes, and enhance user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations, resolve disputes, and enforce agreements

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

If you are in the EEA, UK, or Swiss jurisdiction, we rely on the following legal bases:

Purpose Legal basis
Account creation, product & services Performance of a contract
Responding to inquiries Pre-contractual steps / legitimate interests
Marketing communications Consent
Analytics & product improvement Legitimate interests
Fraud prevention & security Legitimate interests
Tax, audit & regulatory compliance Legal obligation

For processing in China, we act in accordance with the Personal Information Protection Law (PIPL), including where necessary for contract performance, compliance with legal obligations, or reasonable business needs. You may withdraw consent at any time; withdrawal does not affect earlier lawful processing.

5. How We Share, Transfer, and Disclose Your Data

We share data within our organization and we do not share data with third parties for their own marketing purposes without your explicit consent. The following are the limited circumstances in which we may share your data:

Recipient Purpose
Suppliers / buyers on our platform To complete matched transactions (buyer data shared to suppliers)
Logistics, QC, and fulfillment partners To arrange shipping, quality control, and delivery
Payment & settlement providers To process transactions securely
Service providers Hosting, analytics, CRM, AI support
Professional advisors & authorities Legal, audit, or when required by law

Disclosure without prior consent

Consent is not required for disclosure in the following circumstances:

  • Directly related to national security, or safeguarding of national defense
  • Directly related to public safety, or vital interests of individuals
  • Directly related to public health, or prevention of endangered diseases
  • Necessary to protect life, health, or property
  • Collected from legally publicly available information
  • Other circumstances permitted by law or regulation

International transfers

We do not sell personal data. If, in the future, we transfer personal data to a third party for their own marketing, we will obtain your explicit opt-in consent beforehand and clearly identify the recipient.

6. International Data Transfers

EJET operates from China and China-based suppliers and buyers. Your data may be transferred to, stored, or processed in countries other than your own, including China. These countries may have different data-protection laws.

For transfers of personal data out of the EEA/UK, we use applicable safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, and we ensure recipients are subject to adequate data-protection obligations. For transfers from China, we comply with applicable requirements, including any security assessments or standard contractual provisions required by law.

You may request a copy of the applicable safeguards by contacting us at contact@ejet.com.

7. How We Store and Protect Your Data

We retain personal information only as long as necessary for the purposes it was collected or as required by law. Typical retention periods are:

Data type Typical retention
Inquiry/quote transactions Up to 24 months
Account, supplier or order records Relationship + 36 months (together)
Marketing contacts Until opt-out or 24 months of inactivity
Analytics 24 months (aggregated/anonymized after)

We implement industry-standard security measures, including encryption of data in transit and at rest, access controls, regular audits, and monitoring. While no method of transmission or storage is fully secure, if a breach affects your rights, we will notify you and relevant authorities as required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your data
  • Rectify inaccurate or incomplete data
  • Delete your data (subject to legal exceptions)
  • Restrict or object to processing
  • Data portability (receive data in a portable format, where applicable)
  • Withdraw consent at any time

For California residents (CCPA/CPRA)

You have the right to know, correct, and delete certain personal information; opt out of "sales"/sharing" (we do not sell data); and you will not be discriminated against for exercising your rights.

How to exercise your rights

Submit verified requests to contact@ejet.com. We may ask for identification to verify the request; we will respond within legally required timeframes (generally 30 days). You may also lodge a complaint with your local data-protection authority.

9. Cookies & Tracking Technologies

We use small data files (cookies) on your device to operate our Products, remember preferences, verify users, prevent fraud, and improve our services. Some cookies are essential; others are optional.

Cookie type Purpose Disable?
Strictly necessary Core functionality, security, login No (required)
Performance Aggregate measurement, performance Yes
Functional Remember preferences, language, region Yes
Marketing Ad targeting, retargeting Yes

Some cookies are third-party (e.g., analytics). We do not use cookies for purposes incompatible with this Policy. You may manage cookies via your browser settings; blocking some cookies may limit functionality.

10. Children's Privacy

Our Products and Services are intended for businesses and adults. We do not knowingly collect data from children under the minimum age in your jurisdiction. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Third-Party Links

Our Products may contain links to third-party supplier websites, social media, payment providers. We are not responsible for their privacy practices. Please review their policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. We will post the updated Policy on this page and revise the "Last updated" date. Continued use after updates means you accept the updated policy.

13. Contact Us

For questions, requests, or complaints about this policy or your data:

  • Customer service hotline: +86 150 8821 0909
  • Email: contact@ejet.com
  • Entity: EJET SOURCING LIMITED

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